All prices shown are inclusive or VAT at 17.5%
A non-refundable, non-transferable deposit of one nights stay or 25% of the total booking, whichever is the greater, will be required to confirm a reservation. For individuals or groups staying for one night only, the total cost will be required as a deposit. A reservation is not confirmed until a deposit is taken and a confirmation is given back in writing.
Cancellation charges are always applied.
More than 4 weeks notice loss of deposit
2-4 weeks notice 50% of total booking
24hrs to 2 weeks notice 75% of total booking
Less than 24 hrs or non arrival 100%
We strongly advise that cancellation insurance cover is taken out to cover you for cancellation due to unforeseen circumstances.
The balance of you stay, and any room accounts, are due on or before your departure day. This can be made in cash or with a debit card. Credit cards are also accepted but incur a 2% handling charge. Cheques are only accepted to pay a balance, when they are received 2 weeks in advance of stay. Cheques unfortunately cannot be accepted after your arrival.
ARRIVAL & DEPARTURE
Check in from 2PM or earlier by arrangement. Check out time 11.00AM.
The Bedford Lodge has it’s own private car park for 8 vehicles via Eastcliff Road. Owners leave their vehicles here at their own risk. The Lodge can take no responsibility for cars or their contents and no guarantee of a space is given. No vehicle keys can be left with or cars moved, by members of staff.
A £5 charge plus post and package costs, payable in advance, will be made to return lost property. This is given as a donation to the two charities we support, Gift to Nature and the Red Squirrel Trust. Any items not requested back within 2 weeks of departure will automatically be given to charity or destroyed.
The Lodge has a licensed bar. Only alcohol brought on the premises can be consumed within.
CONSUMPTION OF FOOD
Only food cooked and provided on the premises can be consumed within, unless prior agreement given by management. Hot food cannot be taken to rooms.
DAMAGE TO HOTEL PROPERTY
Guests causing damage to the building, fixtures or fittings will be charged for their replacement or repair. The person paying for the booking will be deemed liable if the guest themselves is unable to pay.
NO SMOKING POLICY
All areas within the building are strictly designated as non-smoking. The Lodge does not have smoking rooms but we do have two ground floor rooms, which give access to the garden where smoking is allowed. These rooms may be more convieneint but must be requested at time of booking. Anyone who smokes in his or her room will be liable for a £20 cleaning charge. If an individual persists in smoking, they will be asked to settle their bill, including the cleaning charge and unfortunately be asked to vacate the premises immediately.
The Bedford Lodge
4 Chine Avenue, Shanklin Old Village, Isle of Wight. PO37 6AA
Telephone: (01983) 862 416 email: firstname.lastname@example.org